I’m having trouble completing my order. What should I do?
We recommend using the latest version of your preferred browser (Internet Explorer, Google Chrome, Safari, Mozilla, etc.). Try to log out and back in, then restart the checkout process. If you [...]
I made a mistake in my order. How can I fix it?
You can change your order within 30 minutes from the moment you place it. After this period, due to the immediate order processing, we cannot change your order. Ιn case of any other problem, [...]
How do I know that my order was placed?
Once you’ve placed your order, you’ll receive a confirmation email with the details of your order. Please review the information to make sure it’s correct. If you don’t see the email within a few [...]
The item I’m looking for is out of stock. When will it be available?
ERGONfoods.com offers a ERGON is a selection of premium quality Greek products. Online orders are processed separately from our in-store operations, so having a product in the store does not [...]
Why can’t I add an item to my shopping bag?
If you are unable to add a certain product in your shopping bag, the item is currently unavailable. Please, check back soon! In case it appears as available, please contact us at [...]
Do I need to create an account to shop at ERGONfoods.com? How do I register?
We suggest you to create an account, as it is an easy and convenient way to save shipping and billing information, view current order status, record past orders, and save wish lists that you can [...]
How can I place an order at ERGONfoods.com?
It’s easy! You click on our “Shop” category on our main menu. You will be able to see our products’ sub-categories, and browse through them. When you find a product you are interested in, you add [...]
